This policy does not apply to any information that you provide to, or is collected by, any third-party such as events that you purchase tickets to through our Services. We encourage you to familiarize yourself with the privacy policies of such third parties. Please do take time to get to know our policies and commitment to protect you – and if you have any questions or concerns, please reach out to us using the contact information provided in this policy.
We collect several types of information from and about our users to provide the best service and experience.
Your Full name, email address, phone number, password, and any other information you may provide with your account, including event preferences. You may also provide us information through third-party sign-in services such as Twitter and Facebook. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services
Your personal preferences and settings such as geographical location, preferred event types, favorite restaurants and locations.
We collect location data when you use our services. If you permit us via the permission system on your device, we may also collect the precise location of your device while you are using it. We may also derive your approximate location from your IP address.
We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
We collect information about your activity on our Services, such as search queries, duration of time spent on our services, search results, domain names, comments, pages viewed, date and time your visited our services, and other similar information.
When you register for a paid event and buy tickets using our services, you provide financial information (e.g credit card number, billing address, expiration date, card security code) to us. Such data may be collected and stored by the payment processors we work with.
Information provided by you such as comments, reviews, ratings, as you navigate and use our Services.
We may collect financial information such as credit/debit card numbers, expiration date, billing address, card security code to process certain payments. Additionally, we may require similar aforementioned financial information to facilitate payments via our payment processing services.
We collect information directly from you when you provide it or send it to us and also automatically as you navigate and use our Services.
Note: If you provide your information to us for a specific reason, it will be used for that particular reason
We may use your data and information to improve the quality of our services including upgrades to functionality and process, content improvement, upgrading and introducing new features, and other similar activities to improve our service delivery and overall business process.
Processing and resolving any issues or concerns that you may have about our services.
Accessing our Services require creation of a user account, and information you provide to us for this purpose will be used to grant you access to our Services.
Where it is relevant, we may use your information to contact you about for marketing and advertising purposes.
When you purchase event tickets on one of our products, we may use your information to facilitate the organization of the events. Information such as your name and email may be provided to organizer to facilitate electronic communication about events and activities.
CityBud is not in the business of selling your personal data for any reasons. There are, however, certain circumstances in which we may disclose, transfer, share or communicate your Personal Data with certain third parties without further notice to you, as set forth below.
We may occasionally share your information with service providers who perform business functions and data processing on behalf of CityBud. Such service providers include our marketing and advertising companies, database service providers, email service providers, online payment companies, and backup/disaster recovery service providers. We may provide these partner companies with information to perform certain business-related functions.
When you choose to attend certain events and purchase tickets via CityBud, we may provide your information to the organizers of the specific event.
We may disclose your Personal Information/Data if required to do so by law (such as subpoena response, request from Law Enforcement, a court or a government agency) or in good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
Your data will only be retained and stored for as long as you are registered to CityBud. If your account if closed, cancelled, or revoked, your information will be archived for a reasonable amount of time as permitted under applicable laws while the administrative aspects of your exit are sorted out, or for any legal, tax or lawful business purposes.
Your reserve the right at all times to request access, modification, and deletion of your personal data/information from all our services and databases. Registered users can make changes by accessing the account settings section on our app. You can also reach out to us via email at email@example.com.
You can also opt out of any form of electronic communication or marketing campaigns by reaching out to us at firstname.lastname@example.org.
Parents and guardians of children below that age limit who fear that their children may have provided personal information to us should please contact us at email@example.com and we will endeavor to delete the information from all our Services.